Frequently Asked Questions

Everything you need to know about shopping with Paw.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

Are your materials sustainably sourced?

Yes, Paw is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How do I care for my Paw garments?

To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the inner label of each garment.