Returns & Exchanges

At Paw, we want you to be completely satisfied with your new look, which is why we offer a 30-day window for all returns and exchanges on unworn apparel. Simply ensure all original tags are attached and the items are in their original condition to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Place the unworn garments back into their original packaging and include the packing slip provided in the portal to ensure faster processing.

3

Print and Attach Label

Download your prepaid shipping label from your email, print it out, and securely attach it to the outside of your return package.

4

Drop Off and Track

Hand your package to any authorized carrier location and keep your tracking number handy until your refund or exchange is finalized.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing